“I would just like to thank Shawn Lynn of Fieldgate Data Services on behalf of a member of my staff, for the prompt and professional service he provided in the speedy and competitively priced repair of her laptop”
Mark Cooper
Mark Cooper Painters and Decorators
www.markcooperdecorating.co.uk

“… Not only have you provided support for our PC’s, you’ve provided most of the machines themselves! This has been at competitive prices, and has been tailored to our needs and budget … Your advice and guidance in what is a tricky area has been greatly appreciated. I’ve had no hesitation in recommending you to my clients and associates in the past, and I’ll continue to do so …”
Ian Knox
Knox Accounting
www.knoxaccounting.co.uk

“… After some 4 hours on the AOL helpline I was told that my modem drivers needed to be re-installed … he was only a phone call away and responded immediately … got me on the road to recovery within a few short hours. I cannot speak too highly of the service that Shawn provided to me and would not hesitate in recommending him to any of my family, friends or colleagues.”
Alan Lewis
Alan Lewis Consultants

” … I had the problem we all dread in business, no internet access…. Within a further 10 minutes he had diagnosed the problem and fixed it”
Doug Marshall
Community Times Furness and Ulverston
www.candm-enterprises.co.uk

Latest News

By Email:

For Sales: sales@fieldgatedataservices.co.uk

For Support: support@fieldgatedataservices.co.uk

Barrow Office:
Landline: 0845 5082306
Mobile: 07766 950909

Or use the form below

Fieldgate Data Services Ltd was set up as a company in August 2000. The company was started originally to provide Desktop and Server support to Large blue chip companies .

May 2002 the company decided to change it’s direction and aim it’s services at the domestic and small business user.

Since then it has helped many small businesses and home users get up to speed with the latest technology which is available in the current market.

Voice over Internet Protocol Services – Cheap Calls with VOIP services from Fieldgate Data Services.

Business Landline and Mobile Packages

Full IP PBX Systems

Trixbox IP PBX Systems complete with Cisco 7940/7960 IP Phones
providing a professional, cost effective complete business telephone system;

Unlimited Extensions
TDM/SIP/IAX Trunks
Voicemail
Fax Support
IVR Menu System
Ring Groups
Call Queues
Conference Rooms
Follow-Me
Music On Hold
Web Access to Voicemail
Admin Status Screen

Prices from £950

The internet is used everywhere and its presence is needed when working in a professional environment. Because the internet is so widely used many people use it for everything from searching the internet to making telephone calls. The use of the internet to make and receive phone calls is known as Voice Over Internet Protocol (VOIP). This technology allows businesses to use an existing internet connection to allow for telephone and fax usage without a traditional telephone line. Many people prefer this type of connection because it eliminates the need for additional phone jacks and the purchase of different types of services from a telecommunications company. It is a more cost effective way to maintain telecommunications services throughout an office which is why so many businesses are choosing to utilize this service.

The main reason that voip services have become so popular amongst businesses is that it is very affordable when compared to traditional telephone services. In the past many companies purchased phone and internet services usually from the same company. With the increasing popularity of voip many companies are choosing to reduce their expenses by simply using the internet as their main source of telecommunications connectivity. Using voip is less expensive than using regular telephones because of the way that the services are billed. Voip calls are billed using digital rates per megabyte as opposed to per minute connection calls with traditional phone access. Thus, businesses are billed for the amount of data that is sent via the internet and not the amount of minutes that they spend on the phone making voip a better choice for those that are seeking to spend less money on telecommunication services.

Another factor which makes voip service much sought after for business use is the ease of use and the flexibility. It is not very difficult to set up phones and other office equipment to work via the internet. In fact, there are a number of telephones that are specifically made to operate via the internet. Because the use of voip is totally digital and internet based there is no need to pay expensive installation costs for additional phone jacks or hardwiring in order to have the ability to install additional phones in an office. Likewise, the increased security and privacy that is available through the use of voip is very much preferred. Since the calls are transmitted via digital means there are more capabilities to encrypt the transmission of information making it more secure than a traditional phone service.

As more companies begin to use voip for business, prices will continue to fall, making it the premier choice for business owners. Business owners are discovering that is it is much more convenient and efficient to use this type of service to connect all of the telecommunications items within an office at a lower cost. Voip is sure to become the number one way to communicate within professional environments.

Fieldgate will provide a professional and reliable office reception service to small business professionals, home office workers and people on the move.

Virtual Office is a cost effective way to present your business with a professional image to your customers.

More importantly never missing a clients call and losing valuable work.

• Live Receptionist Call Answering
• Live Call Screen, Transfer & Forwarding
• Calendar/Appointment Scheduling
• Local Dedicated Phone Number 01229
• Options of 0800, 0845 Numbers
• Voicemail to Email
• Email Address/Domain Name

Prices from £55 per month.

There are many people that are looking for more effective ways to manage their businesses. More and more people are willing to use alternative methods of managing their work flow and all of their office related concerns in an effective way. Likewise, there is a pull towards using services that will allow people to reduce their overhead which in turn allows individuals to make more money. One of the best ways to do this is by utilizing a virtual office. A virtual office allows a business to outsource many of the administrative tasks to a third party for completion. Instead of hiring a person directly, the business owner can use individuals that work remotely to complete many of their tasks to completion. This is an excellent idea for anyone that is looking for a way to manage their administrative duties without incurring more expenses.

There are a number of services that can be provided via a virtual office company. One of the main products that are marketed to businesses is the use of administrative or customer service professionals offsite. These professionals will provide the business with people that will answer incoming phone calls, make outgoing phones calls and complete any other administrative duties as needed. Any customers that are contacting the business will not know that there is not a physical office. The goal of the virtual office is to create the perception that there is a fully staffed office while most of the work is done remotely. Business owners that choose to use any of these services will discuss pay rates with the company that provides virtual solutions. In many cases, the use of virtual office services is a very cost effective way to manage the administrative tasks of a company.

Companies that specialize in offering virtual office services can also provide space services for customers. There are many companies that are home-based or those that have not yet established a physical business address and they are in need of a professional presence. Virtual outsourcing companies can provide these businesses with mailing address where mail and other information can be forwarded for the company. There is also the option of receiving business space for meetings, on demand work spaces that can be used as needed by paying a fee on an hourly, weekly or monthly basis. These services allow businesses to create the appearance of a physical presence despite the fact that the actual business may be at another location.

Utilizing virtual office services is a great way to reduce overhead and save money which is one of the main reasons why more and more companies are interested in these services. The cost of employing a person to perform various tasks in an office combined with health insurance, rent for the office suite and all the other general office amenities can be quite expensive. By using virtual services, businesses can reduce the amount of money they spend in order to run their operations without compromising professionalism. The use of virtual office services is growing more popular as more people discover the benefits.

On Demand Remote Support – No need to have any software installed.

We can provide temporary, Web based remote support of PC’s using one solution.

Remote Support Doesn’t get any easier

Fast Connectivity: Access end users by secure code, email links or urls on our Website.
Secure Sessions: Log in via 256 SSL encryption, uninstalls after support for enhanced security.
Complete Support: We can solve issues in less time with in-depth tools.

Contract Customers have the option to have software installed which gives them a calling card in which to contact support direct very quickly.

Prices from £15.00 for up to 30mins

Telephone Support:

Whilst your computer is under a warranty or maintenance agreement telephone support is free of charge. Out of warranty help is available but is chargeable.

Remote Access Support:

We can provide remote access support using remote access management software TightVNC or using Windows XP built in support module. We can take control of the users PC and resolve most issues by changing or adjusting settings.

On-site Support:

If a problem is unable to be resolved remotely an Engineer on site will be required. This is mainly for hardware failures which can not be done remotely.

Maintenance:

Preventative maintenance is always the best option and can normally prevent major upset when something goes wrong. By providing frequent health checks this can ensure systems are functioning fully and to their best.

Audit Report:

It is recommended before a system is taken onto support an independent consultant assesses the local infrastructure and checks the existing systems. He will then provide an Audit Report which will include his recommendations. This will detail any security vulnerabilities you may have or systems which should be replaced.

The Benefits of IT Support
Working with computers in any capacity can be difficult at times particularly when they do not operate like they normally do. Figuring out how to make a computer work, how to install software applications or how to troubleshoot problems can be time consuming. To avoid these complications, individuals and businesses should remember in most cases there is always someone to talk to about a computer related issue whether it is a hardware or software problem. Fieldgate Data Services offer IT support which is available to assist individuals with their concerns related to computer technology. There are many benefits of having access to IT support.

Having the ability to contact trained competent professionals is always a plus. With a simple phone call or by clicking on a chat button, people have the chance to speak or chat with someone about their computing issues. This process is very easy and all staff at Fieldgate Data Services are trained thoroughly in a myriad of IT issues to ensure that you are able to receive the assistance that is needed. We are available throughout the day in to the evening most days of the week allowing people to have access to assistance as needed. Many people appreciate being able to speak to someone in regards to a new computer or a software application and receive the answers they need immediately. IT support is one of the most effective ways to handle any major or minor issues related to a computer product which is why so many companies have invested time, money and resources in developing a staff of highly trained IT professionals to assist their customer base with questions and concerns. If your company doesn’t warrant full time IT support staff, Fieldgate Data Services will be pleased to talk to you about your IT support requirements.

IT support is one of the best ways to get questions answered about any computing product. Instead of becoming frustrated with a computer or software application you can speak to someone that has the expertise to effectively assist you with any questions or concerns that you may have regarding information technology.

Many local companies and individuals take advantage of the IT support services offered by Fieldgate Data Services. While many people have other options available to them for computer assistance, the first line of defence in resolving any issues concerning these products is in fact the IT support that is provided by the companies of those products. Very often people utilize and depend on this support in order to effectively operate their computing devices and in order to get more information on the services that they are currently using.

One of the main reasons IT support is so popular is because it offers individuals a chance to express any concerns they are having in regards to certain products. Our support team not only assists customers with their computing related issues they also are a direct link to the company. Often times these calls are logged and the issues are frequently discussed amongst IT professionals, marketing people and others within the company in an effort to create products that are more adaptable to the needs of the customers. The calls that IT support receive are very important for obtaining information on flaws and other problems with computing devices and software that should be addressed in order to provide high quality service to our customers. Having access to a good IT support team is valuable for anyone that has to use a computer in any capacity.

When your computer breaks down or functions slowly it can be very frustrating. In addition, in the event of complete failure, valuable data can be lost if  proper backups have not been carried out on a regular basis. Fieldgate Data Services can offer you a computer repair service provided by very experienced computer engineers who will identify the fault and quote on the options available to rectify the problem.

Of course, prevention is better than cure, so we naturally recommend that you take advantage of a computer maintenance contract with ourselves. Whilst it may be tempting to ignore the early signs that your pc or laptop is becoming less efficient, this will usually lead to higher repair bills, more down time and the risk of data loss or corruption.

Another way to obtain computer repair is through the computer manufacturer. Many people have the option of purchasing support for their computers when they buy them. For a fee, the computer owner can obtain telephone, online and in-person technical customer support. This service is usually very expensive and although it provides some re-assurance in the event of a new pc developing faults from new it’s far from ideal. One downside when purchasing an extended warranty or support package is that laptop owners will often have to return their computers to the manufacturer in order for them to be repaired. Thus, there is a waiting period involved with the repair and the return of the computer. For anything other than casual use this is simply unacceptable.

All electronics need to be properly maintained in order to maximise their life span.  This is true even for computers. Properly maintaining a computer is necessary in order for it to be at its best in performance. Electronic devices do require occasional maintenance in order for them to maintain optimum functioning. Computer maintenance is necessary as it keeps the computer operating normally and it extends the use of a computer substantially. Anyone looking for ways to increase computer power and duration should consider incorporating regular computer maintenance into their schedules.

Computer maintenance is not difficult but it is time consuming and needs to be carried out on a regular basis in order to be effective. There are a number of activities that can be performed by individuals on a regular basis in order to keep their computers functioning adequately. Regular maintenance should include cleaning of the computer’s surface. Computers, like any object, need to be cleaned. A dusting to remove the build up of dust on the keyboard is important. Using forced air in a can is very effective for removing debris from a keyboard and crevices that are hard to reach. A glass cleaner or glass wipes can be used to remove smudges from the computer screen. A dry towel can be used intermittently to dust other surfaces of the computer.

Installing and utilizing virus protection software is another computer maintenance method that can be used to increase  computer longevity. There are numbers of software products that can be purchased that provide the protection needed. You can set up your virus packages to run on schedules to ensure that the computer is scanned thoroughly to prevent issues with viruses and other problems. It doesn’t take much to perform a regularly scheduled virus scan. They can be performed at any time desired, and they are needed to ensure that the computer continues to function properly. Included with these scans are other optional services such as a disk defragmenter which helps to clear the hard drive and ultimately offers more space. If you are having issues with the operation of your computers a complete scan may be able to locate the problems and remove them. This fixes any disturbances that may decrease the functioning of the computer.

Taking the time to install all necessary upgrades is very important for computer maintenance. There are times when the computer’s operating system will prompt the user to install important updates and upgrades. These prompts should not be ignored as they are important for the proper functioning of the computer. While there may be many reasons why you would want to bypass these prompts (not enough time for installation etc.), it should be noted that these upgrades provide necessary updates for many of the programs that are installed on a computer. For increased functioning, you should take the time to install all necessary updates and upgrades to ensure that your computers will operate as effectively as possible.